Product Designer | Design Portfolio

Education

Graduate Diploma of Creative
Technologies
Interactive Design
Media Design School, Auckland
2020 – 2021

Bachelor of Design 

Fashion Design & Marketing
Massey University, Wellington
2013 – 2016

Skills

Problem Solving
User Centricity Systems Thinking
User research & Interviews
Wireframes
UX/UI Design
Prototyping
Articles and blogs design
Email marketing
A/B testing
Usability Testing
Data analysis
Event tracking
Funnel analysis
Session replays
AI tools for early stage concepts
Stakeholder Presentations

Tools

Figma
Miro
Gemini
ChatGPT
Adobe CC
Invision
Google workspace
Sendgrid
Mixpanel
Microsoft Azure DevOps
FullStory
Slack

Work experience

Product Designer
Lightspeed• Auckland
Jun 2024 - Present

UX/UI Digital Media Designer
Auckland University of Technology • Auckland
Jan 2022 - Aug 2022

Driving the transformation of inventory management into a strategic advantage for high-GTV, multi-location retailers across North America. Using systems thinking, user research, and AI-powered concept exploration, complex retail workflows are shaped into experiences that feel effortless and scalable. Rapid prototyping, usability testing, and iterative design sprints guide cross-functional teams toward solutions that elevate operational clarity and merchant confidence.

Worked closely with the academic and learning technologies team to deliver high-quality finished digital artifacts. Revamped altLAB's website user interface for AUT academic staff, enhancing its aesthetics and streamlining event session functionality and usability based on user feedback and usability testing.

UX/UI Designer
Naked Marketing • Contract • Auckland
Oct 2021 - Dec 2021

Worked closely with the design and sales teams to deliver high-quality finished digital artifacts, prepared for development. This involved design research, moodboarding, wireframing, prototyping website designs, and creating digital assets for content marketing and social media.

Retailer Advocate & Design
Vend • Auckland
Jul 2019 - Aug 2020

Utilised problem-solving skills in a fast-paced setting, handling technical support queries via email, live chat, and calls. Coached customers to optimize cloud-based POS software usage and expanded the help center's resources through knowledge article creation. Collaborated on digital print designs used by the support team in coordination with the project manager.

Customer Success Specialist
Uber • Contract • Auckland
Jun 2018 - May 2019

Conducted outbound calls for onboarding new Uber driver-partners in Australia and New Zealand via Uber's CRM software. Performed telemarketing to promote updates and incentives, provided support for inactive accounts, and conducted fraud analysis on active accounts.